Refund & Cancellation Policy

At Digitalwebkart, our refund policy is based on standardized industry norms. We ensure all refund claims are assessed fairly, keeping transparency and client satisfaction at the core. Our approach aims to handle different types of requests based on specific needs and situations.

Coverage & Scope

This policy outlines Digitalwebkart’s actions and approach toward refund claims. It does not apply to services or products from third-party vendors or platforms not owned or managed by Digitalwebkart, even if linked through our website.

When Do You Qualify for a Refund?

We first attempt to resolve any issue you face with our services. If no solution can be found, we review refund eligibility based on the conditions below:

Development or post-sales work has not yet begun.
The issues cannot be resolved within the project’s scope.
You have not breached our payment terms.
You have not used any acquired information for commercial gain.
All supporting evidence for your refund claim has been provided.

Important: If any of the above conditions are violated, your refund request will be void. All refund decisions are final and cannot be disputed.

How Does the Refund Process Work?

Pre-Refund: We evaluate the refund request, verify its validity, and match it with our terms. If applicable, a full or partial refund is processed.
Post-Refund: You may be required to sign a refund agreement and delete all communication/data exchanged during the project.
Transaction: Refunds, once approved, will be processed within 5–7 business days after the agreement is signed.

Policy Changes

Digitalwebkart may update or revise this policy at any time, without prior notice. Please review this page periodically for updates.

For any questions regarding our Refund & Cancellation Policy, feel free to contact us at support@digitalwebkart.com.